Privacy Policy for Neko Graphics Design
1. Introduction: Our Commitment to Privacy
Neko Graphics Design (“we,” “our,” or “us”) respects your privacy and is committed to ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, nekographicsdesign.com, engage with our products and services, or otherwise interact with us. We uphold the principles of transparency, fairness, and accountability to ensure full compliance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all personal data collected through our website, services, and any related communication channels. For purposes of the GDPR, Neko Graphics Design is the “data controller” responsible for determining the purposes and means of processing personal data collected through nekographicsdesign.com.
Residents of California are also entitled to specific rights and protections under the CCPA, which we outline in this Policy.
3. Categories of Data We Process
We collect and process the following categories of personal data in accordance with legal requirements:
– Usage Data: Includes information about how you use our website, such as IP address, browser type, session data, pages viewed, time spent on pages, and referring URLs.
– Account Data: Information provided when you create an account or contact us, including name, email address, phone number, and billing/shipping address.
– Profile Data: Includes your preferences, interests, feedback, reviews, purchase history, and behavioral patterns across our platform.
– Communication Data: Records of communications exchanged between you and us, including customer support requests, email interactions, and feedback submissions.
– Technical Data: Device-specific data such as operating system, browser version, device identifiers, system configurations, and internet connection details.
– Transaction Data: Includes payment details (processed via secure third-party systems), order history, delivery information, and related billing interactions.
– Preference Data: Marketing preferences, contact preferences, product category interests, and consent status for receiving promotional content.
4. Legal Bases for Processing Personal Data
In accordance with the GDPR, we process your personal data under one or more of the following legal bases:
– Legitimate Interest: To manage and improve our services, protect our platform, and communicate with you regarding our offerings, provided such interests are not overridden by your data protection rights.
– Performance of a Contract: When processing is necessary to fulfill a contractual agreement with you, such as completing transactions or providing requested services.
– Consent: Where applicable, we will obtain your clear and informed consent (e.g., for marketing communications and cookies not essential to website functionality).
– Legal Obligation: When processing is required for compliance with legal or regulatory obligations.
For California residents, we do not “sell” personal information under the meaning of the CCPA.
5. Your Data Protection Rights
We are committed to upholding your rights under data protection laws. You have the right to:
– Access: Request confirmation as to whether we process your personal data and obtain access to that data.
– Rectification: Request the correction of inaccurate or incomplete personal data.
– Erasure: Request the deletion of your personal data, subject to certain legal limitations.
– Restriction: Request limitation of processing where you contest the accuracy or legality of our use of your data.
– Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights or make related inquiries, contact us at [email protected]. Verification procedures may apply to ensure data security.
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your personal data. These measures include, but are not limited to:
– Use of encryption for data in transit and at rest.
– Network and system access controls with authorization protocols.
– Routine data backups and data recovery systems.
– Staff access to personal data restricted to those with a business need and subject to confidentiality obligations.
– Ongoing training for employees on data protection and security practices.
Despite these measures, no method of transmission or storage is 100% secure. We encourage users to remain vigilant when sharing personal information online.
7. International Transfers
As we may engage with partners or service providers located outside of your jurisdiction, your personal data may be transferred internationally.
For transfers from the European Economic Area (EEA), we use Standard Contractual Clauses and other appropriate safeguards to ensure adequate protection in line with GDPR requirements. We similarly comply with international data transfer obligations under the CCPA and other applicable laws.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
Retention periods for each data category are listed below:
– Usage and Technical Data: up to 24 months.
– Account and Profile Data: retained for as long as your account remains active and up to 6 years thereafter for legal and tax compliance.
– Transaction and Payment Data: retained for up to 7 years in accordance with financial record-keeping regulations.
– Communication and Support Data: retained for 3 years following the last interaction.
– Preference and Marketing Data: retained until you withdraw consent or opt-out, whichever is sooner.
9. Cookie Policy
We use cookies and similar tracking technologies on nekographicsdesign.com for various purposes. Cookies may be:
– Essential Cookies: Necessary for the website’s operation (e.g., session management, account login).
– Functional Cookies: Enhance usability and personalization features.
– Analytics Cookies: Help us understand user behavior, traffic patterns, and performance metrics.
– Performance Cookies: Improve load speed, system stability, and the website’s user experience.
We do not use cookies to collect personally identifiable information unless explicitly specified.
10. Cookie Management and Regulatory Compliance
In full compliance with GDPR and CCPA, users are provided with clear options to manage cookies upon visiting our website. A cookie consent banner allows you to:
– Accept or decline non-essential cookies.
– Review specific cookie categories before consenting.
– Access this Policy for more details at any time.
You can also manage cookies via your browser settings. Declining certain cookies may impact your ability to use some features of our site.
We honor Do Not Track (DNT) signals and California “Do Not Sell My Info” requests where operationally feasible.
11. Children’s Privacy
Our services are not directed to or intended for children under the age of 13. We do not knowingly collect or solicit personal data from anyone under 13. If you are a parent or legal guardian and believe your child has provided us with personal data, please contact us at [email protected] and we will promptly delete such data from our systems.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, industry standards, or our operational practices. Where required by law, we will notify you of material changes and request your consent where applicable. We encourage you to review this Policy periodically to remain informed of how we protect your data.
13. Contact Us
For any questions, requests, or concerns related to this Privacy Policy or our data processing practices, please contact:
Privacy Officer
Email: [email protected]
Website: https://nekographicsdesign.com
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At Neko Graphics Design, we are committed to full compliance with applicable privacy laws, including the GDPR and CCPA. If you have any concerns about your personal data, please contact us.